Your Go-To Resource in the Field
Real-Time Assistance for Service Industry Technicians
Why Service Sidekick?
Service Sidekick is dedicated to providing home service technicians with the support they need to excel in their work. Our virtual assistant service gives instant, expert guidance tailored to your specific industry. Whether you’re an HVAC technician, plumber, electrician, or other service technician, Service Sidekick is your go-to resource for troubleshooting and problem-solving on the job.
Industry-Specific
Service Sidekick specializes in various home services, including HVAC, plumbing, electrical, and more. Whatever your field, we’ve got you covered.
24/7 Availability
Technicians can call or text the virtual assistant at any time, whether they’re preparing for a job or already on-site. Service Sidekick is always ready to assist, day or night.
Voice and SMS
Call, text, or switch back and forth with ease. Our system supports both voice and SMS for ultimate flexibility and convenience.
Works With Your Phone
With Service Sidekick, there’s no need to install or manage any custom software. It works seamlessly with the phone you already have. Simply use your device to call or text a dedicated number, giving you instant access to real-time expert support. There are no complex setups, downloads, or learning curves, just immediate assistance tailored to your service industry needs. This makes it convenient for on-the-go technicians who want solutions without the hassle of managing new apps or software integrations.
Testimonials
“As an apprentice, I have a lot of questions, and it’s nice that I don’t have to wait for my supervisor to call me back if he doesn’t answer right away. Service Sidekick provides me with immediate answers, which has helped my performance.”
James N.
Plumber, Kansas City
“Service Sidekick allows our call center to focus on more challenging issues. The virtual assistant handles routine queries efficiently, freeing up our experts to tackle complex problems and provide superior service to our clients.”
Sarah F.
Call Center Supervisor, St. Louis
“As an operations manager, it’s great to have insight into what questions the technicians ask on a daily basis summarized into a weekly report. Service Sidekick’s reporting feature helps me understand our team’s needs better and streamline our training programs accordingly.”
Paul S.
Operations Manager, Virginia
“As a business owner, I can watch my kid’s baseball games uninterrupted and not have to stop to take calls from technicians. Service Sidekick ensures my team has the support they need, so I can enjoy quality time with my family without worrying about work.”
Monte M.
Business Owner, Kansas
How It Works
Service Sidekick is designed to provide home service technicians with immediate, expert support whenever they need it. Whether you’re an HVAC technician, plumber, or electrician, our virtual assistant is here to help you solve problems quickly and efficiently. Here’s how easy it is to get started with Service Sidekick:
Sign Up
Contact us to create your account with Service Sidekick and receive a unique phone number dedicated to your business. This phone number will be your direct line to our virtual assistant, ensuring seamless and personalized communication.
Reach Out
Whenever you need assistance, simply call or text your unique Service Sidekick number. Our virtual assistant is available 24/7 to provide you with real-time support and expert guidance tailored to your industry, whether it’s HVAC, plumbing, or electrical.
Get Expert Help
Receive immediate, reliable answers and troubleshooting advice. Our advanced technology ensures that you get the best possible solutions quickly, allowing you to stay efficient and keep your customers satisfied. Plus, with our weekly reports, you can gain valuable insights into your team’s most common questions and challenges.
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